Contact Us About Casino Reviews and Partnerships
Need to get in touch with the team behind Betting Top 10 Australia? This page covers everything you need to know about reaching us, including what we can help with and how quickly you can expect a reply.
What We Can Help With
We read every message that arrives in our inbox. Here’s what our readers typically contact us about:
- Corrections and updates. If you’ve spotted an error in one of our reviews — an outdated bonus term, a wrong licence number, a casino that has since closed — let us know. We take factual accuracy seriously and prioritise fixing confirmed mistakes.
- Editorial questions. Queries about how we review casinos, how rankings are compiled, or why a particular brand appears (or doesn’t appear) on the site.
- Partnerships and advertising. Media kits, availability and commercial enquiries from licensed operators and affiliates.
- Technical issues. Problems with pages not loading, broken links or display errors on the site.
How to Reach Us
Send your message to [email protected] from the email address you’d like us to reply to, and include as much detail as possible. For corrections, a link to the page in question helps us act faster.
We aim to respond to every genuine enquiry within two business days. Partnership and advertising requests may take slightly longer to review, particularly during busy periods such as the release of our updated 2026 rankings.
A Note on Responsible Gambling
If you or someone you know is struggling with gambling, this is not the right place to write to. Our editorial team cannot provide gambling counselling, intervene with operators on your behalf or assist with self-exclusion. Instead, please visit our Responsible Gambling page, where you’ll find information about BetStop — Australia’s National Self-Exclusion Register — and details of free, confidential support services such as Gambling Help Online (1800 858 858).
Please be aware that BetStop covers licensed Australian wagering operators but does not block offshore casinos, and registering will not close existing offshore accounts.
Complaints About Operators
We are an information service, not a regulator. If you have a dispute with an operator, keep records — screenshots, reference numbers and timestamps — and raise it directly with the casino first. Complaints about unlicensed online gambling operators should be directed to your state or territory regulator. We do, however, welcome tips about misleading bonus terms or inaccurate licence claims on operator sites.
One Last Thing
Betting Top 10 Australia is reader-supported. Feedback — positive or critical — helps us keep our content honest and current, so don’t hesitate to get in touch at [email protected].